How Can We Help You?
Industrial X connects buyers and sellers of heavy industrial equipment. Our team is here to help you list equipment, find buyers, claim your company profile, or troubleshoot any issue.
Call Us Directly
Speak with a real person on our industrial procurement team. Available Monday–Friday, 8 AM–6 PM CST.
954-488-0700
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Email Support
Send us a message and we'll respond within one business day. Include your company name and equipment details.
Send EmailSubmit a Request
Fill out the form below to report an issue, request a listing, or ask about buying or selling industrial equipment.
Open FormFrequently Asked Questions
How do I list equipment for sale on Industrial X? ▼
To list equipment, create a free account or log in at industrialx.com. Once logged in, go to your dashboard and click "List Equipment." You can add photos, specifications, asking price, and contact details. Our team reviews all listings within 24 hours.
How do I claim my company profile? ▼
If your company already appears in our directory, click "Claim This Profile" on your company's page. You'll receive a verification email to confirm ownership. Once verified, you can update your contact info, add equipment listings, and respond to buyer inquiries directly.
Is Industrial X free to use? ▼
Yes — browsing equipment listings, searching for buyers, and viewing company profiles is completely free. Listing equipment for sale and claiming your company profile is also free. Premium features for high-volume sellers and procurement teams are available — contact us for details.
What types of industrial equipment can I buy or sell? ▼
Industrial X handles a wide range of heavy industrial equipment including gas turbines, generators, motors, pumps, compressors, transformers, heat exchangers, valves, cranes, VFDs, switchgear, and much more. If it's used in manufacturing, energy, oil & gas, or industrial processing, we can help you buy or sell it.
How do I get a valuation for my equipment? ▼
Use our free Equipment Valuation Tool to get an instant market estimate. For a more detailed appraisal, call us at 954-488-0700 or submit a request below. Our team has decades of experience valuing surplus and used industrial equipment.
I downloaded the Industrial X app — how do I get help? ▼
For app-specific issues, email us at support@industrialx.com or call 954-488-0700. Please include your device type (iPhone/iPad/Android), operating system version, and a description of the issue. Screenshots are helpful if you can attach them.
How do I report a fraudulent listing or suspicious activity? ▼
If you encounter a suspicious listing or user, please contact us immediately at support@industrialx.com or call 954-488-0700. Include the listing URL or company name and a description of the concern. We take fraud reports seriously and investigate all reports promptly.
How do I update or remove my listing? ▼
Log in to your Industrial X account and go to your dashboard. From there you can edit, pause, or delete any of your active listings. If you need help accessing your account, contact us at support@industrialx.com.
What is your privacy policy and how is my data used? ▼
Industrial X collects only the information necessary to connect buyers and sellers. We do not sell your personal data to third parties. Your contact information is only shared with parties you choose to engage with through the platform. For full details, see our Privacy Policy.
Submit a Support Request
Fill out the form below and our team will respond within one business day.