Privacy Policy

Last updated: July 4, 2026

Industrial X ("we," "our," or "us") explains how we collect, use, disclose, and safeguard your information when you use our website at industrialx.com and our AI Agent services (collectively, the "Platform").

1. Information We Collect

We collect information you provide directly to us, including:

• Account Information: Name, email address, password, company name, phone number, and job title when you register.
• Profile Information: Business details, service areas, certifications, and profile photos you add to your account.
• Listing Information: Equipment listings, pricing, photos, and descriptions you post on the marketplace.
• Communications: Messages you send to other users or to our support team.
• Transaction Data: Buy and sell offers, inquiries, and related transaction activity.

We also collect information automatically when you use the Platform:

• Device identifiers, IP address, browser type, and operating system
• Pages viewed, features used, and time spent on the Platform
• Location data (city/region level) derived from your IP address

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account and profile
• Facilitate equipment listings, buy/sell transactions, and connections between buyers and sellers
• Send transactional emails (account confirmation, password reset, listing activity)
• Improve and personalize your experience on the Platform
• Detect and prevent fraud, abuse, and security incidents
• Comply with legal obligations

3. Sharing of Information

We do not sell your personal information. We may share your information with:

• Other Users: Your public profile, listings, and business information are visible to other registered users of the Platform.
• Service Providers: Third-party vendors who help us operate the Platform (hosting, email delivery, analytics), subject to confidentiality agreements.
• Legal Requirements: When required by law, court order, or to protect the rights and safety of Industrial X and its users.

4. Data Retention

We retain your account information for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us at surplus713@gmail.com. We will process deletion requests within 30 days.

5. Security

We implement industry-standard security measures including encrypted data transmission (HTTPS/TLS), hashed password storage, and access controls. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Children's Privacy

The Platform is intended for users 18 years of age and older. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete it promptly.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or export your personal data. To exercise these rights, contact us at surplus713@gmail.com.

8. Third-Party Links

The Platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated date. Your continued use of the Platform after changes constitutes acceptance of the updated policy.