Customer Service Manager at Legend Valve

Customer Service Manager · Legend Valve · Auburn Hills, MI · 20 yrs exp
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Contact Information

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Skills & Expertise

IVR,Strategic Planning,Team Management,Customer Retention,Avaya,Customer Experience,Operations Management,Employee Engagement,Marketing,Leadership,Microsoft Office,Process Improvement,Management,CRM,Performance Management,Call Centers,Call Center,Customer Satisfaction,Call Center Development,Customer Service,Scorecard Management,Contact Centers,Sla,Workforce Management,Telemarketing,Reporting and Analysis

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