Operations Manager at Advanced Call Center Technologies

Operations Manager · Advanced Call Center Technologies · Mesa, AZ · 12 yrs exp
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Skills & Expertise

ATM networks,Leadership,Development,Interpersonal Skill,Job Coaching,Wireline,MPLS,Call Center,Data Center,VoIP,Broadband,Account Management,Call Center Manager,Sales,Customer Retention,Networking,Escalation,DWDM,Customer Satisfaction,CRM,Long Distance,Telecommunications,IP,RFP Generation,Broadband Access,Vendor Management,Software Documentation,Process Improvement,Visio,Strategic Planning,Avaya IP Telephony,Interviewing Skills,Outside Sales,Operations,Direct Sales,Microsoft Office,T1,Managed Se

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